Recent Posts

How To Properly Handle a Black Water Flood

4/19/2021 (Permalink)

Flooded office, office floor with mud. Flooded office from a storm in Deer Park, OH

How To Handle Category 3 Water

Black water, or category 3 water, is highly contaminated and should be handled as an emergency plumbing situation that poses a hazard for the people who enter your building. Along with carrying viruses and bacteria, this type of water can have a foul smell. Common sources of category 3 water are:

  • Water from flooding
  • Backed up sewage
  • Toilet overflow

If you have experienced a category 3 water flood in Deer Park, OH, take these steps immediately to prevent flood damage.

Use Proper Protective Gear
Flooding from stormwater, sewage, or any other forms of contaminated water should be handled with care to prevent disease. Wear gloves, masks and bodysuits if they are available to you. Properly dispose of hazardous waste once you have finished cleaning by tightly placing all contaminated towels and rags into a large plastic bag. Tightly close the bag and dispose of it according to your region's waste management codes.

Clean and Dry Your Property
Use old rags, mops or towels to clean the water from your property. A water vacuum may help to clean excess water and dry materials more efficiently than rags. Once you have cleaned the water, make sure your property is not damp. If it is still damp from the flood, use a dehumidifier until the materials are no longer humid. You can also use floor fans to dry carpet, wood or tile floors.

Hire a Restoration Service
A professional water damage restoration service will help to properly clean your property if you do not want to purchase protective gear or undertake the arduous task of cleaning. They will also dehumidify and restore your property by making the necessary repairs to water-damaged construction materials.
Water damage from flooding can be disastrous to a home, especially if the damaged materials are not cleaned and restored on time. In case of a category 3 water flood, take immediate action to prevent disease and flood damage.

4 Hidden Causes of a Cigarette Fire

3/22/2021 (Permalink)

An ashtray with old smoked cigarettes stands on a black table top view, day Make sure you put out your cigarette well.

4 Hidden Causes of a Cigarette Fire

Although everyone knows a cigarette fire can cause considerable damage to a home, exactly how this type of fire happens may be less obvious. Cigarette fires start for many reasons. Here are four lesser-known — but no less dangerous — causes.

1. Ashtray Fires
When smokers extinguish their cigarettes in ashtrays, they expect those cigarettes to go out. This isn't always the case. A pile of spent ashes from another smoker can start a fire if those earlier ashes haven't been put out completely. A smoker in a hurry may think he or she has fully extinguished a cigarette when, in reality, that butt is still burning. Ashtrays in public spaces can also be filled with trash and other materials that are essentially tinder for an ashtray fire.

2. Careless Outside Smoking
People smoke outside their homes for many reasons, including the belief that smoking outdoors will eliminate any chance of a fire occurring inside the home. This is false.
Although smoking outside is listed on many fire prevention checklists, smoking in the driveway or other outdoor areas can still cause a cigarette fire. Leaving a lit cigarette on a porch or a deck can cause a fire, for example. Tossing a cigarette into the grass can also create the need for fire cleanup.

3. Trashcan Ash
When placed into the trash with other garbage, the tiniest of embers can start a fire. Cigarette ashes must be completely extinguished before disposal to prevent the chance of a fire.

4. E-Cigarettes
Many assume that e-cigarettes cannot cause a fire because they are flameless. This is false. Although rare, the battery in an e-cig can overheat, causing a potentially fiery explosion.
Even with preventative measures, a cigarette fire can still happen in Amberly Village, OH. In the event that it does, contact your local fire damage restoration company to return your home to its original condition.

What Not To Do When a Pipe Breaks in Your Home

3/16/2021 (Permalink)

wet floor in a home, drywall has been removed due to water damage Flooded home in Mariemount, OH.

What To Do And Not Do When A Pipe Breaks In Your Home

If you have a broken pipe and it releases water into your Mariemount, OH, home, it is important to know what to do and what not to do. Some leaks may spread contaminated water in home areas, so safety is key, as is clean up afterward.

What To Avoid When a Pipe Breaks
First, always consider your safety. If you have concerns, contact a professional. Before a technician arrives, do not do any of the following:

  • Never use electrical appliances if the floor is wet
  • Never clean up sewage water yourself
  • Never lift carpeting if it is tacked to the floor
  • Never enter a room where there is structural or electrical damage
  • Never use a regular vacuum cleaner to remove water

Water damage and flooding can cause severe problems for your home, so there are also actions that you should take to start to repair your property.

What To Do After a Pipe Breaks
The first step to take if you have a broken pipe is to stop the water from flowing. Turn off the water to the leaking pipe, such as by looking for the shut-off valve under a sink or by an appliance.
If you are not certain about the whereabouts of the leak’s origin, you can turn off the main water line for the house. This valve is usually somewhere on the perimeter of your home, often near the water meter. It is essential to know how to find your shutoff, so take the time to learn its location.
Next, ensure that you drain all the water from the pipes. Once completed, identify the location where the pipe burst. A plumber can repair or replace the broken pipe, while water damage restoration professionals can clean up any mess before it causes further damage.
Dealing with flooding in the home can be an ordeal. By knowing what to do during and after a pipe breaks, you can minimize the stress and damage.

Pretesting, Innovative Tools Help Salvage More Damaged Property, Belongings

2/25/2021 (Permalink)

Hands holding a moisture meter. Moisture detection in a Madeira, OH commercial property.

Pretesting, Innovative Tools Help Salvage More Damaged Property, Belongings

If your commercial property in Madeira, OH, sustains a water loss, the initial scene can be overwhelming. While it may seem like little is salvageable and your insurance claim will be over the top, a certified mold and water damage and restoration company will have the tools and expertise to perform pretesting and make a restoration plan to minimize claims and get your property back to “Like it never even happened.”

Even though you may already have damage, a key to minimizing costs is ensuring it doesn’t spread. After calling a professional, they will quickly respond to start the saving process.

Within four hours, a technician will arrive on-site to assess the damage and develop a mitigation plan.
The professional will clearly explain the assessment and plan, ensuring you have a clear understanding of the process.
After the on-site visit, the professional will communicate the scope of the project with your insurance agent or claims adjuster.
Pretesting will be done to determine if items can be restored.

Once the cleanup and restoration process begins, certified professionals have an arsenal of tools and techniques to clean, repair and restore the structure and many of the items within it. These include:

Moisture Detection: This is used to measure and monitor moisture levels, including detecting hidden water.
Water Extraction: To speed up the drying process, portable or truck-mounted extraction equipment will be used to pump out high levels of water.
Drying: Industrial-strength humidifiers and air mover are used to eradicate leftover moisture from throughout the structure.
Cleaning and Deodorizing: Salvageable belongings will be removed and taken to a secure location to clean and remove odors. Different methods will be used depending on the item, such as dry, immersive, or wet cleaning. Air scrubbers, thermal foggers and anti-microbial treatments are used in the property to eliminate odors and sanitize.

A water loss may seem like a difficult situation to get out of, but taking quick action and pretesting damaged items ensures more can be restored instead of replaced.

3 Steps To Stop a Continuously Flushing Commercial Toilet

2/16/2021 (Permalink)

Toilet, Flushing Water, close up Stop a toilet from flushing.

3 Steps To Stop a Continuously Flushing Commercial Toilet

Commercial toilets flush by using a water-diverting device called a flushometer. This device enables tankless toilets, which are optimal for high-use bathrooms. If you manage a business property in Indian Hill, OH, you probably have this type of fixture. Most of the time they operate smoothly, but sometimes they can accumulate built-up sediment that leads to a toilet overflow. When this happens, the flushometer does not stop flushing. Although flooding can be a daunting problem, there are simple steps you can take to clean out a typical manual flushometer and stop a toilet from flushing.

1. Take Apart the Flushometer
First, find the slot for a flathead screwdriver on one side of the flushometer. Turn the slot to shut off the water. Next, remove the top lid of the flushometer by loosening it with a wrench and then twisting it completely off. Placing a soft buffer material between the jaws of your wrench and the flushometer’s top lid can prevent scuffs.
Once the top lid is removed, you can unscrew and remove the flange cover. This should be done slowly and carefully, as trapped water may be released upon opening.

2. Clean the Gasket
Once the flange cover is removed, you can see the gasket. There will likely be a lot of sediment built up. This is typically the root cause of toilet overflow. Remove the gasket and clean it thoroughly, washing off all sediment. There may be a tiny opening called a weep hole. Use a small object to clear out this hole, being careful not to expand it in the process.

3. Reassemble, Test, and Restore
Reinsert the gasket, and put the flushometer back together by reversing the steps of disassembly. If the problem persists after the water is turned back on, you will need to replace the gasket. If the damage is sustained from the toilet flood, a local restoration and cleanup specialist can help get your property back in top shape.
These steps can address a toilet overflow in manual flushometers. Keep them in mind to avoid water damage in your commercial building's bathroom.

How To Prepare Your Home for a Fire: 3 Quick Tips

1/28/2021 (Permalink)

Escape plan Preparing for a fire at your Cincinnati, OH, home can give you peace of mind

3 Quick Tips

It can be difficult to know when a fire might strike your Cincinnati, OH, home, as risk factors vary from family to family. However, there are a few ways you can prepare for an emergency like this to ensure everyone in your home escapes if a fire breaks out. Fire preparation can be as simple as making a checklist and keeping a few tips in mind for practicing fire safety around the home.

1. Prepare an Evacuation Plan

One of the most effective ways to prepare for a residential fire is to have a plan of action in place. This includes creating an escape route with at least two exits, having an established safe meeting place outside the home and teaching your children the dos and don’ts of escaping a fire. Having this plan prepared beforehand can help you feel confident in the face of a house fire.

2. Make a Safety Checklist

Being ready to act during a fire can mean the difference between escape and injury. This includes being proactive about fire safety and having the tools you might need to fight or flee from a fire. As you create your checklist, include gear such as working smoke detectors in every room, rope ladders for escaping from the second floor, fire extinguishers in the kitchen and the utility room and a well-stocked first aid kit out in the garage. Ask a fire damage and restoration service to assess your home’s risk for fire and what advice the company’s technicians might have to help you create your fire preparation list.

3. Perform Fire Drills

You can test the viability of your evacuation plan by performing a fire drill every few months. Simulate a home fire and time your family’s escape. If you find that it takes too long, you can edit and tweak your evacuation plan to make it more efficient.

Preparing for a fire at your Cincinnati, OH, home can give you peace of mind. From preparing safety checklists to assessing risk, fire preparation can help you protect the lives of your loved ones.

3 Steps To Keep Your Business Free of Mold

1/26/2021 (Permalink)

Moisture meter SERVPRO technicians carefully monitor the drying progress using moisture meters until the materials return to acceptable drying goals.

Three Steps Toward Maintaining A Mold Free Space

If you find evidence of black mold at your place of business, you'll want to contact a mold remediation expert as quickly as possible. A mold infestation can damage your building's walls and other surfaces, so a quick mold cleanup process means fewer lost working hours for your business. Here are three steps toward maintaining a mold-free space for your business in Madeira, OH.

1. Identification
Although mold is naturally occurring in many spaces, a build-up of mold needs to be remedied quickly. Mold grows in spaces that are consistently damp, so if you notice growth in these areas, pay attention. Black mold can be identified by its color. In addition, it often has an unpleasant musty smell. If you suspect that you have a mold problem, call a professional mold remediation service to help.

2. Removal
The first thing mold experts will do is perform an air test in your space to determine where contamination exists and what types of mold are present. After they've identified the areas needing cleaning and disinfection, containment is the next step. They will isolate these areas from the rest of your indoor space.
Using commercial mold cleaners and other professional equipment, such as air scrubbers, they will thoroughly clean the space and dry any wet materials. A post-cleanup mold test ensures that all mold has been removed from the space. At this point, you should be taking steps to prevent future mold contamination.

3. Prevention
To keep mold from contaminating your business in the future, be sure to keep your indoor spaces clean and dry. Indoor humidity levels should be kept below 45 percent. Use one or more dehumidifiers as necessary to maintain this level. Air filters can also help remove mold spores from the air as they circulate air through your indoor spaces.
If you suspect you have black mold in your place of business, be sure to have a professional inspection done as soon as possible. With quick mold cleanup, you'll be back to making money in no time.

Will Filing a Claim Raise My Insurance Rates?

1/12/2021 (Permalink)

Insurance claim form How many times have you filed an insurance claim?

You come home from work to find water everywhere because one of your pipes burst while you were gone. Obviously, you're going to call a plumber or water damage specialist in Indian Hill, OH, right away, but should you also file an insurance claim? If you're concerned about making that call might cause your rates to go up, here are the factors you should consider:

The Cause of Your Water Damage and Who's at Fault

Floods — water that flows over the ground into your house — are not covered by homeowner's insurance unless you have a specific policy for it. Homeowner's will cover water damage from rain if it came through a damaged roof or window, or damage from toilets, sinks, showers, burst pipes, or lawn sprinklers, provided the cause isn't due to neglect or fault of your own.

The Size of Your Deductible
Will the cost of repairing the damage exceed your deductible? If not, is it worth filing a claim?

How Many Times You've Filed
If this is not your first insurance claim, how many times have you filed? The number of claims will most certainly impact your rates.

Your Credit Rating
Surprisingly, a low credit score can cause your insurance rates to go up, even if your home flood was out of your control.

The Type of Damage
Unfortunately, water damage is among the issues that insurance companies see as a red flag, and are therefore more likely to raise rates.

The Extent of Damage
If you are at all able to afford the repairs and restoration outright, it is best to handle things on your own. On the other hand, if the damage is catastrophic, you shouldn't think twice about making a claim.
Though dealing with water damage can be a big headache, dealing with your insurance company doesn't have to be. Understanding your policy and the factors that contribute to rate hikes before you make the call can help you make the right decision about whether to file an insurance claim.

Understanding Fire Insurance

1/12/2021 (Permalink)

Businessman present insurance concept with house on fire Fire insurance protects business owners in the event of a fire

Every year, fires cause over $10 billion in property damage. While residential homes make up the majority of damage, fires still cause trouble for many businesses. In 2019, more than $1 billion of the total national damage came from one commercial property alone. Given these costs, it makes sense fire insurance exists. If you are a business owner in Mariemount, OH, it can be useful to understand how this kind of insurance works.

What Is It?

Fire insurance is a kind of property insurance that protects business owners in the event of a fire. Typically, it covers:

  • Property damages
  • Profit and wage losses
  • Fire restoration

When a fire occurs in a commercial property, there can be extensive costs involved. In addition to facing damages to your build and equipment, you will also have to deal with a loss of profits and wages because of the inability to work. Other ongoing costs to consider include rent and utilities. When your business insurance policy includes fire protection, it typically addresses all of these expenses.

Why Is It Important?
If you own a business, this kind of insurance is important because it provides fire protection for one of your biggest investments and likely the source of income which supports your livelihood. After a fire, you will need to contact a fire restoration expert to assess and address the damage, and the costs of repairs and smoke cleanup can quickly add up. If your insurance policy includes fire protection, you will be able to handle the inevitably difficult situation with less stress. This kind of security can make a big difference. Insurance can offer you a peace of mind so you can focus on running your business.
Owning a business and having fire insurance go hand-in-hand. If your company runs out of a commercial property, there are many safety factors you need to think about. Fires should be a top concern. Investing in fire protection can reduce worries by giving you options if something does goes wrong.

Water Damage Restoration Steps

1/12/2021 (Permalink)

wet floor in a home and drying equipment placed in damaged area Water damage restoration in an Amberly Village, OH home

Water Damage Restoration Steps

The restoration of a home that has been damaged by water is a multi-step process that may involve the tear out of some damaged areas of the property. This guide will help you understand what to expect from the restoration process.

1. Remove Water
The first goal of the storm restoration process is to remove standing water from the home. This process should begin as soon as possible to reduce the chances of warping, structural damage and mold growth. If your home has a significant amount of standing water, you will probably need professional equipment to remove it. A water damage restoration company in Amberly Village, OH, can assist you with the water removal process.

2. Dry Out Property
Once the standing water has been removed, the property needs to be thoroughly dried to eliminate the remaining moisture. Fans and dehumidifiers may be used to remove moisture from the air and aid in drying out surfaces. Wet contents should be removed from the home and discarded or dried out before returning them. You may need to tear out sections of damaged drywall and replace them. Wet carpets should be disposed of if possible. If you can not immediately discard carpets, use an extractor or wet/dry vacuum to remove as much water as you can.

3. Clean and Sanitize
Once everything is dry, contents and surfaces should be cleaned and sanitized before repairs begin. This step will help remove mold spores and contaminants.

4. Repair and Restore
The final step of the process is repairing and restoring structural and cosmetic damage to the home. Ceilings, floors, walls and other areas may need to be repaired, painted or replaced.
Whether you need to tear out damaged drywall or completely restore large areas of your home, it is important to understand what to expect from the water damage restoration process. The earlier you begin the process, the more successful you will be at mitigating your damages.