Recent Posts

Restoration of Category 3 Water Damage

1/27/2020 (Permalink)

Office floor flooded Office flooding in Amberly Village, OH

Water leakage in commercial buildings can pose serious health risks to employees. When floodwater seeps into the carpet, toxic mold can grow if it isn’t handled properly and quickly. Water can also contain harmful substances like pathogens, bacteria and other toxins. Pesticides, heavy metals, and raw sewage can also be found in the water. In addition to severe illness that can be caused by these toxic substances, an untrained person could slip and fall, injuring themselves. There is also the risk of electrical equipment being exposed to the water, which could prove fatal.

Examples of Category 3 Water Damage:

• Sewage

• Flooding from seawater and other types of floodwater

• Ground surface water and water rising from streams or rivers

• Water caused by hurricanes, heavy rains and other weather incidents

• Toilet overflow that comes from beyond the toilet trap

Water Damage Repair Quick and professional cleanup is critical in handling water damage. Cleaning up Category 3 water damage must be handled by experts who are trained in handling these situations. If you live in Amberly Village, OH, the sooner the professionals can begin the restoration process, the better the chances of completely repairing and restoring the area.
The first step will be to analyze the situation to better understand how much damage has occurred. The trained professionals have equipment to detect any moisture hidden below the surface. Once all the water has been extracted, moisture levels can be monitored to ensure that the area is dry. Fans and humidifiers can facilitate this process as well. After all, areas are dry, the facility will be sanitized and deodorized to remove any unpleasant odors. To slow the growth of unwanted bacteria, biocides can be applied as well.
Damage caused by floodwater and other water events is a serious matter, but if handled by professionals you can have your business up and running successfully again.

The Advantages of Electronic Claims Services

1/21/2020 (Permalink)

Electronic insurance claim form Electronic claims services make the process more transparent and comprehensive and faster

The Advantages of Electronic Claims Services

Insurance companies prefer to work with a professional disaster remediation team for many reasons. The right franchise offers many advantages, including the following:

  • Trained and certified technicians
  • A fast local response to a disaster
  • An emphasis on restoring damaged items when possible and replacing when necessary
  • An understanding of the best practices for restoration
  • A proven process that makes quick work of an insurance claim

A SERVPRO franchise provides these benefits and many more, making them a favored choice for an emergency response for many insurance companies. Each vendor responds Faster to Any Size Disaster, arriving at an affected property in four hours or less.

Electronic Claims

The right remediation vendor in Mariemount, OH, provides a competitive advantage. The recovery process runs smoothly and restores a property in a timely manner while following IICRC standards, the industry leader in the inspection, cleaning and restoration of commercial properties. The hassle of an insurance claim is alleviated by a valued process that begins immediately. The inspection and damage assessment provided by SERVPRO technicians results in a First Notice of Loss document. Like all other documentation, it will be available electronically, which means it can be transmitted to all parties in no time. The same is true of photo documentation, which can often offer a clearer picture of itemized losses.
All of this makes it easier for the insurance agent to communicate with his or her client. Keeping in contact with the company that has suffered a loss, and providing concise documentation of losses and expenses, allows the insurance company to satisfy the client.

National Accounts

National managers for SERVPRO strive to keep the lines of communication open between the local mitigation franchise and the insurance company. The goal of this program is to ensure quality control, maintain oversight on all franchise workers, improve communication and assure completion of all paperwork for the insurance claim. The managers can speak with insurance companies and answer questions about the process. Electronic claims services make the process more transparent and comprehensive and faster.

When Should You Sue Your Landlord for Black Mold?

1/6/2020 (Permalink)

Removal of black fungus in the apartment and house. Black mold in a Madeira, OH apartment

When Should You Sue Your Landlord for Black Mold?

It's never fun to get involved in a lawsuit, but sometimes it is the best course of action to take. In the case of black mold in your apartment in Madeira, OH, there are clear markers when a lawsuit might be in your best interest. After all, you have a right to live in a healthy environment, a code of law backed by hundreds of court precedents. The general term for this is known as "an implied warranty of habitability." The timing of the lawsuit could depend on several factors. It's possible, a lawsuit may be needed to convince a landlord to make the necessary repairs and actions to remove the mold from your living space.

Mold Removal

Like other types of mold, black mold flourishes in moist conditions. A first step in its removal is to address any plumbing situations that bring moisture into a room. Once the humidity level is down, then a professional mold mitigation team can perform the following actions:

  • Inspection and damage assessment
  • Mold containment
  • Mold removal with HEPA vacuums and cleaning agents
  • Cleanup of affected materials
  • Replacement of materials

If a thorough mold remediation effort is completed, there may no longer be a need for court action. However, if you feel damages have occurred to your health or if you have faced other hardships a lawsuit may be needed to enforce fairness.

Mold Protection

In many situations, your landlord will act honorably and restore your living conditions to an acceptable level. However, you should never accept living in a place that has black mold present. This strain of mold affects individuals in different ways and can cause health problems in the form of being an irritant or an allergen, and it can affect a person's respiratory health. Always try to work things out at first, but remember you have the law on your side when it comes to your right to acceptable living conditions.

4 Fire Prevention Tips that Keep Your Employees and Your Building Safe

12/29/2019 (Permalink)

Factory roof structure and automatic fire protection in building system Sprinkler systems provide significant protection against possible fire damage

Did You Know That One of The Main Parts of Successful Fire Prevention is Preparation?

Despite its importance, it is easily overlooked in the busy day-to-day of business operations. Therefore, to ensure that you are doing everything you can to protect your property, enterprise and staff, you should try to implement the following four tips into your routine.

  • Maintain communication
  • Check for fire hazards
  • Have fire suppression equipment
  • Check expiration dates

Maintain Communication

A business fire is potentially hazardous, especially for companies that do not have a well constructed or communicated exit plan in place. It is vital to the safety of your employees and clients to have exit plans that are practiced and visible. If you are unsure of how to create and implement an evacuation strategy, then you can contact Indian Hill, OH, first responders or a fire restoration company. If you choose the latter, they will probably offer an assessment of your property to help you prepare such planning.

Check for Fire Hazards

Next, for the best fire prevention practices, you must eliminate as many fire hazards as possible. Therefore, maintain equipment, keep combustibles away from heat sources, check wiring and provide adequate space around appliances.

Have Fire Suppression Equipment

Fire suppression equipment, like extinguishers and sprinkler systems, provide significant protection against possible fire damage. Check your local fire codes to make sure that your business complies with all the appropriate safety measures for your industry.

Check Expiration Dates

Last, be sure to check the expiration dates on fire extinguishers. The typical shelf life on these safety products is between five and 15 years. It is also beneficial to perform routine drills to make sure that your alarm systems are working correctly.
Fire prevention is not a one-and-done type of thing. Safety requires diligence and practice. Therefore, perform routine inspections of your building to ensure that you are maintaining safe practices. Fires are dangerous and life-threatening, and sometimes good prevention practices can make all the difference.

Using a Fire Extinguisher

12/23/2019 (Permalink)

Red extinguisher Knowing how to use a fire extinguisher can help minimize the potential damage from a fire

Using a Fire Extinguisher

There are many scenarios people in Cincinnati, OH, can find themselves in where there is a need for a fire extinguisher in the house. No matter what the source of a fire in a home is, knowing how to use this device is an essential part of understanding and implementing fire safety and preventing fire damage. 

How To Remember the Directions

The first thing to remember before trying to put out a fire in the home is to call the fire department. Once the fire department is made aware, a fire extinguisher can be used to attempt to control and eliminate a fire. An easy way to remember how to use an extinguisher is the acronym PASS.

  • P – P is for Pull. Pull the pin at the top of the extinguisher. This allows the handle to be squeezed, and also breaks the seal so the extinguisher can work. 
  • A – A stands for Aim. It is important to remember to aim low toward the bottom of the fire. 
  • S – The first S in the acronym is for Squeeze. Squeeze the handle, or the trigger.
  • S – The second S is for Sweep. Sweep the nozzle from side to side across the bottom of the fire until it is extinguished. If the fire does not go out, or if it starts back up again, then repeat step two through step four. 

It is extremely important to remember that evacuation is the number one priority if the fire doesn’t seem to be affected by an extinguisher!

Potential Fire Damages 

There are many possible sources for fires in a residential area, including kitchen utilities, outlets, candles, wiring, and many others. Preventing fire damage is key during a residential fire, whether it is from a kitchen fire or from any other source in the house. 

Knowing how to use a fire extinguisher can help minimize the potential damage from a fire. In situations where damage does occur, a local restoration company can be contacted to help with cleanup and fixing any damage left behind. 

Hail Damage Can Be Devastating to a Business

12/18/2019 (Permalink)

Insurance adjuster marked the hail damage on a insureds roof. Hail damage on the roof in Indian Hill, OH

Hail Damage Can Be Devastating to a Business

The purpose of your business’ roof is to protect the building interior from wind, rain and a limited amount of snow. In places like Indian Hill, OH, building codes typically call for a design that withstands weather conditions greater than your location would typically experience. However, when the weather creates large hail, roof damage often follows.

Roof-Mounted Equipment Is Especially Vulnerable to Hail

One feature that makes a business roof different from a residential roof is the presence of roof-mounted equipment. This can include:

  • HVAC equipment
  • Skylights
  • Solar panels
  • Elevator equipment

For equipment that uses transparent or translucent components, those components should be impact-resistant. Special hail screening can protect the remainder of your rooftop equipment from hail damage.

Hail Impact Can Damage the Roof Surface

When large hailstones strike your roof at over 100 miles per hour, roof damage is almost inevitable. On a flat roof, it can tear the coating and underlying material. If the roof has weak spots, the hail may penetrate the interior.
A pitched roof covered with shingles fares slightly better. The angle of the pitch helps reduce the impact of the hailstone and divert it away from the building. However, shingles can become brittle with time and break under the hail’s impact.

It’s Time to Worry About the Next Storm

It’s not a good idea to leave the building during a hailstorm. Checking for outdoor damage should wait until it’s safe to do so. In the meanwhile, you can deal with the leaks and other water problems that you can see indoors. When the sky clears, it’s time to head outdoors. Assume that any damage you see there will, in some way, manifest itself indoors. You can expect leaks, wet insulation and water-stained ceilings to continue to get worse until the repairs are complete. Subsequent storms will see to that.

A Speedy Response Keeps Your Problems Small

The problems associated with roof damage become worse with time. Local storm damage recovery experts are just a phone call away. With them on the job, your structure condition will be “Like it never even happened.”

An Overview of Commercial Generators

12/10/2019 (Permalink)

Pool of water on floor. Most quality generators should last for at least 20 years and possibly up to 30.

In your workplace, you rely on electricity to power your equipment and devices. You also need power for people to do their jobs safely and effectively. Most of the time, you won't have to worry about the power going off. However, if you ever do lose electricity, you should have a backup source to keep the lights on and things running smoothly in the office. A generator is the ideal solution.

What Knocks out the Power?
Assuming you've paid the electric bill, the electricity should flow freely through your Cincinnati, OH, building without any worries. There are circumstances, however, when you may have to turn to backup options. The following can cause short-term or long-term power losses.

Storm surges
Malfunctions with the city's grid system

How Generators Work
When the power goes out, your generator should automatically kick on and provide the electricity you need to run your business. The machine runs on either diesel fuel, solar power or natural gas. Thanks to this device, you should be able to use all of your electronic equipment until professional disaster mitigation teams clean up after a disaster and get your office back to normal.

Most quality generators should last for at least 20 years and possibly up to 30. Yours will work for between 3,000 and 5,000 hours. This will depend on how often you use the device and how well you take care of it. Proper storage and maintenance are critical to extending its usefulness. If you encounter generator problems, you should call a specialist to take a look at it. If your unit is broken or has any issues, make sure you repair it as soon as possible.

If you don't have a generator in your building now is a good time to get one. This device could keep your company running when there is a power outage in your workplace.

Tips for Handling Damaged Electronics

12/10/2019 (Permalink)

DSLR camera close up under water After water fills your commercial space, you may be able to save some of the flooded electronics.

Water and electronics rarely go well together. If your commercial space in Cincinnati, OH, is flooded, you may have to deal with waterlogged computers, machinery, and other important electronic equipment. When you call in commercial water damage restoration professionals, they can give you advice on the best ways to deal with these flooded electronics, along with these tips:

• Avoid Power: Plugging in any water-damaged computers is not a good idea. You want to keep the power off to ensure the inner workings of the electronics are not fried more than they already are. If you add power, you may give the circuits a chance to short.
• Assess Damage: The truth is that some equipment should be salvageable and other pieces may have to be thrown away. Figuring out which is which requires a professional to assess your electronic damage.
• Dry Out: If a piece is deemed worthy of restoration, you need to make sure it is completely dried out before the fixing actually starts. The methods for drying out electronics may vary, but experts may want to take your equipment apart to allow it to dry thoroughly.
• Replace Parts: In some cases, you may need to replace certain parts of your flooded electronics. This partial replacement may help you save money and keep your saved documents.
• Restore Data: In other cases, your only option may be to restore lost data to a different device. This restoration allows you to continue your business. However, you may need to buy new equipment.
• Start Claim: Losing large portions of your company's electronic equipment can hurt your business. If flooding leads to you needing to replace most of your electronics, it can cost a lot. Thankfully, your commercial insurance may cover the cost of replacing some of the items.

After water fills your commercial space, you may be able to save some of the flooded electronics. In most cases, it is best to work with a professional familiar with electronic restoration. For more information, visit

Removing the Odor of Smoke

12/10/2019 (Permalink)

Emergency exit - fire in the building Smoke odor after fire damage in Cincinnati, OH

If a fire has happened in your business, you are likely all too aware of the adverse effects of fire damage. Not only are there singes and burns, but smoke damage and smoke odor can affect your business and the items in your building long after restoration if they are not taken care of properly. Smoke cleaning after a fire is crucial in removing the odor of soot and smoke from your property and returning your business to pre loss condition. There are many methods for the removal of smoke:

? Abrasive cleaning
? Spray and wipe cleaning
? Wet cleaning
? Dry cleaning
? Foam cleaning

All of these methods are intended for use with porous materials like fabric and should be conducted by local professionals in the Cincinnati, OH, area. 

Smoke Cleaning for Nonporous Material

For cleaning smoke from nonporous materials such as electronic items, jewelry, or vinyl records, an ultrasonic cleaner is recommended. These types of cleaning devices use ultrasound and a cleaning agent to clean your contents. Electronic items should be paid particular attention, as the smoke damage can possibly contain acid that corrodes metal. Point-of-sales machines and office computers should be dealt with as soon as possible to prevent data loss.

Clearing Large Areas of Smoke Odor

After a fire, ozone machines can be used for smoke cleaning to rid your property of the odor. These machines use ozone to oxidize the smoke residue that may be lingering in hard-to-reach cracks and crevice and in porous material like carpet and upholstery as well. Thermal foggers can also be used in a similar fashion to cover large areas and to eliminate odors lingering in those isolated cracks and crevices. As a secondary measure, air-purifying machines designed specifically to eliminate smoke can assist in the process of cleaning the atmosphere inside your business by reintroducing fresh air into its rooms. 

How To Know If You Have a Shower Leak

12/10/2019 (Permalink)

Leakage of water from a shower cabin with glass wall that is damaged Shower leak in an Indian Hill, OH home

Locating Bathroom Leaks in Your Home

A shower or bathtub leak can be hard to find. After all, your tub is going to be already wet after you use it. It thus may be difficult to determine whether the moisture in your bathroom is normal or the sign of a larger problem.
Still, there are ways to find evidence of a leak in your home. For starters, you can look for damage to other areas besides the bathroom, including:

  • Carpeting
  • Floor tiles
  • Crawlspaces

Water in any of these locations could be a sign of a problem with your shower. Read on for more tips on locating bathroom leaks in your home.

Keep Your Eyes Open

A leak in the shower pan often causes a buildup of water in the crawlspace. Go into this room and look for crusty stalactites and wet, black wood.
Stains to wood trim and baseboards near the bathroom are also evidence of a possible shower pan leak. Other warning signs to look out for include loose floor tiles or carpet. In particular, a shower or bathtub leak can cause the tack strips to rust.

Check for Cracks

You should inspect the bathroom for signs of leaks, as well. Since cracks can be the source of a leak, check the corners to see if the grout has gotten loose and washed away.
The tiles of shower walls can also break or crack over time. Have a plumber fix the issue immediately before it becomes a major problem.

Inspect the Shower Pan

The shower pan is another common source of leaks. You should inspect it regularly to check for problems. The threshold, in particular, is susceptible to breaking down.
Once you have found the source of your shower or bathtub leak, you need to repair the issue before it destroys parts of your Indian Hill, OH, home. If any floors or walls are harmed, your local water damage repair specialists may be able to help.